Do Price Caps On Inmate Calls Make Sense?

There are some economic questions which truly do not yet have an answer. Many of these questions are only answered once they are tried in the real world. However, doing so may lead to terrible consequences if they are the wrong answer. This is why one of the hotly debated topics at the moment is if price caps on the charges for inmate phone calls make sense.


The Obama Administration believes that such caps do make sense and are a move towards justice for the families who have loved ones who are locked up. The Administration has reviewed the charges that are currently levied on families who make prison phone calls and have determined that the rates are too high in their opinion.


There are a variety of different rates charged based on state and the company providing the service among other factors. However, when some were charged as much as $1 per minute that they were on the phone, the complaints began to roll in. This of course is far higher than the rate that one would pay for a call outside of the prison.


The companies claim that the higher charges are a result of all of the extra features they must use to keep the calls safe. Prisoner rights advocates say that these charges are nothing more than a scheme designed to rip off those who have loved ones behind bars.


Given the caps that the Administration put in place this issue might seem as though it is resolved. However, that is simply not the case. The caps have been challenged in court, and the court has ruled at the moment to put a stay on those caps. They want to give themselves more time to review the facts of the case and come to a decision.


Tech & Pence: What’s the Deal?

It appears that on the 4th of August this year, the FCC of the United States of America will have to vote and decide on a crucial matter of great implication. Last year’s prison phone calls were given new caps on their rates….which are still apparently in effect.


Such action has caused quite an amount of controversy on all ends: from the inmates and their families themselves, from the telecoms industry, from the FCC, and from the nation as a whole. This fall season offers a fresh opportunity to amend or re-make any changes as seen fit. What will be done? We will find out soon enough!


“The caps, approved by a party-line vote in October, are facing a challenge in the D.C. Circuit Court from providers of inmate calling services that claim the price ceilings are set too low to recover costs. The new FCC proposal would nudge them upward by a few cents…” (


According to the above article quoted, it seems that many certain factors would come into play in order to determine the range of effects….one such factor being that of the size of the prison facility itself. Each facility is different. Size does matter.


We are looking at anywhere between $.013 and $0.31 per minute as the new rate range. Many do not consider it, but it is costly for the prison industries to offer calls and phone services to their prisons and inmates. Thus, all factors must be accounted for in such a drastic change.


These new rates which have been proposed, according to the news article, would certainly help the prison industries—-and each and every prison—to shoulder such a financial weight, light or heavy. It would thus help to provide better service as a whole to the respected inmates, all while discouraging crime.


IC Solutions: The Issue Of Deceit

Before anyone does business with any type of company, it is always wise to do some research on them. However, sometimes there are situations where it is out of your control and you have no choice in the matter. That is what is happening with IC Solutions, the inmate communications provider, at the moment. They are deceitful and they have a whole bag of tricks up their sleeve in order to get money from customers. They don’t care what they have to do or how they have to do it. Advocate Pissed Consumer says they don’t mind if they are lying to customers, mistreating them, or putting them in the poor house.

As an inmate communications provider, they are supposed to allow the inmate to speak to people that mean something to them on the phone. That is his or her group that is going to be positive, stay positive, and help them out while they are in prison. They will make sure all of their affairs are in order and they have nothing to worry about except getting better and staying out of trouble. They fell down the rabbit hole once and they have to serve their time, but they don’t want them to fall down that hole again. They want them to get out of prison and stay out of prison. You can find more by clicking here.

Without that phone call, prison is 10 times harder for the inmate. They feel as if they are battling it anyone. No one wants to battle anything tough in their lives all by themselves. They want to know they have people that are rooting for them and in their corner. These are people that believe in them and know the true side of them. However, thanks to IC Solutions ( and all of their issues such as high prices and dropped calls, it is quite a hill to climb.

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IC Solutions Improving Prison Life

IC Solutions is a division of The Keefe Group that supplies goods and services to prison facilities around the United States of America. IC Solutions offers telecommunication services to those incarcerated connecting them with friends and family who visit the individual facility or are calling from the comfort of their homes. This new audio-video communication system has replaced an antiquated system that had required the friends and family to travel great distances and incur expenses for travel and lodgings in order to maintain the contact with those inside a facility. Now the necessary communication can take place on a new and innovative audio-video telecommunication network. While some are complaining about the costs, this system offers much greater savings than the previous face-to-face visits. The new telecommunication system has become so popular that now the face-to-face visits taking place at any individual facility now take place over the audio-video telecommunications network located at the facility, itself.

Some consumers of the system as pointed out here:, do not realize the additional costs associated with communicating with someone inside a prison facility. Each conversation must be recorded to prevent the establishment of escape plans or retribution attempts. Prison life, after all, is a penalty phase for crimes committed, and privileges that are taken for granted on the outside are not extended to those serving time inside the walls of institutions. The penalty phase of a prison sentence has a component that deals with the readjustment of the prison making him capable of leaving prison and living a life in which he contributes to his family and friends and the community itself. For this aspect the necessary communication between the prisoner and friends and family is vital. It is here that ICSolutions serves an important purpose for society.

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The Moral Questions about Global Tel-Link

When listeners tuned in to hear the podcast Serial ( a few years back, many didn’t take notice of what were often the first few words of the episode. This was an introduction to the phone calls of Adnan Syed, the mechanical voice from Global Tel-Link that let the audience know they were about to hear another phone call from prison. Those who don’t have any loved ones in prison probably didn’t pay much attention to this small detail in the introduction. However, people who communicate regularly with inmates are all to familiar with Global Tel-Link. After all, it would be difficult not to notice a company that charges such high rates for a simple phone call.

For a long time now, Global Tel-Link has provided the means for prisoners to call home—and they have charged an arm and a leg for service that many believe is substandard. Dropped calls are numerous, often causing the families of inmates to call back multiple times. Each time this occurs, they are charged $3.95 all over again, in addition to the per-minute calls that are often in the range of almost 90 cents per minute. With these kinds of expenses, it’s no wonder that many people find it difficult to communicate with incarcerated loved ones. Just one simple phone call can easily cost $40, and many people don’t have that kind of disposable income on a frequent basis.

In recent report by PR News, the prison system has been getting pressure from outside sources, such as the Consumer Affairs and ACLU, who are criticizing the fact that prisons are profiting from inmate calls. The media has also become more aware of the issue, with Vice and many other publications investigating the issue. Although out-of-state calls have been addressed recently, those wishing to communicate with inmates in the same state are still concerned about high costs.


Keefe Group Faces Corruption Charges

Keefe Group is the company that is leading in the supply of correctional facilities in the US with clothing, personal care products, food products, technology, telecommunications and software solutions. This is done through their affiliate companies which are inclusive of Keefe Commissary Network, Access Securepak, IC Solutions, Keefe Supply Company and Advanced Technologies Group. The Keefe Group has been serving the correctional market exclusively since 1975. Over the years, Keefe Group has been conducting several lucrative deals throughout the United States.

Recently in an article posted by KingFish, a lawsuit was presented in a Jacksonville court against the group. In the suit, two businessmen from Gainesville admitted having paid bribes to state prison officers as well as officials at Keefe Commissary. This has led to the revelation of the corruption behind the deal that saw Keefe getting the prison vending contracts. Two officials, Joseph Arthur Deese and Edward Lee Dugger, faced similar charges of conspiring to pay bribes to high ranked officials. The two pleaded guilty after prosecutors announced that they had intentions of using conversations that had been tape recorded between Dugger and Keefe’s President Donnelly as evidence in the trial.

It has been more than half a decade since Crosby and Clark were forced out of office due to corruption charges; however, there have been no official charges against the Keefe Group. According to an attorney representing Keefe Group, the company has too many political connections to face corruption charges based on such vague allegations.

Due to the charges against the Keefe Group, the Department of Correction has been advised to adopt more aggressive methods of issuing their contracts. The department currently has six no-bid deals that ought to be put up for competitive bidding. This advice came from a group that was deployed to review the prison systems in the nation.

The team also came up with other dozen measures that they agree to issue to lawmakers and the governor ahead of their three-month legislative session. The recommendations are centered on promoting transparency in deals that involve the government. It has been said that Independent investigators, as well as the congressional watchdog committee, should re-analyze the running of prisons by private organizations. Read more:


Global Tel-Link: Maybe Crime is Not So Bad

Crime should not go unpunished unless you have enough money to get away with it, right? I am sure that this is what we are supposed to teach our children. Oh, you think that this statement is wrong? Well, I know a number of people and entities would disagree with you. Take a look at Trump; he stole from people using a phony university, but we gave him the presidency. What about Global Tel Link, which is one of the largest inmate communication companies out there. This company got away with fraud, and we still have done nothing about it.

What fraud am I talking about? Well, let’s start with the one about high rates. According to PR News, the FCC decided that the rates were too high for normal people. These unfair rates have been in place for years, and the company still wants to keep them. It is stating that the rates are necessary to ensure the company’s profits. GTL would still make profits, but it won’t be able to give its top tier people those bonuses that will no doubt pay for some elaborate expense that serves no purpose.

Greed has taken over, and not many companies exhibit this as clearly as Global Tel-Link. The company was caught falsifying bills to make sure people paid more than what it was owed. The Consumer Affairs explains this was done by adding minutes or fees that the company assumed people would simply not notice. This assumption turned out to be true, because the company got away with it for years, but this stops here. It stops with me, and it should stop with all those individuals out there who are finding out about the details of this company’s wrongdoings. Well, I would hope so, but you know how things are in this “great” country.

Keefe Group:Improving Lives For America’s Incarcerated

Having the ability and freedom to communicate with loved ones is something that we all cherish. Much like most things in life, we often do not understand just how important this freedom is, until it is taken away. For the millions of Americans living a life behind bars, freedom and ability seem to be memories of a distant past. Because correctional institutions and other government establishments call for strict security measures, traditional calls, text and emails are not permitted. For years, calling home to speak with loved ones from behind bars was a difficult and expensive task. To keep in touch, inmates often resorted to letter writing for means of communication. While this option was much more accessible for inmates, there is nothing like hearing the voice of a loved one.

Keefe Group, a world leader in prison technology and communications remains one of the most trusted providers for correctional facilities all across America since 1975. Through their innovative and secure software, Keefe Group provides a safe and secure communication platform to meet the needs of all inmates. In a world that thrives off of technology, STL Today says it is essential to receive training on basic use of electronic communication. Keefe Group makes this possible for inmates by providing email platforms that allow them to exchange timeless messages with loved ones.

Aside from their contributions to inmate communication, Keefe Group also specializes in providing entertainment, nutritious snacks and personal items to inmates. Life behind bars is complicated. Being separated from family and loved ones and being forced to surrender your rights is a traumatizing event, and can also promote hostile behavior from inmates. By providing innovative solutions to the needs of inmates, Keefe Group hopes to contribute to the rehabilitation of those incarcerated, one phone call at a time.Your text to link…


Keefe Group Corruption

The men associated with the Keefe Group have made the admonition that they paid bribes to officials within the state prison system in Florida. Keefe Group is a company based out of St. Louis that is a contractor for prisons around the nation. The first man to confess was Joseph Arthur Deese. He had an appearance in a federal courtroom in Jacksonville, Fl. He made a plea of guilty to the charges of conspiracy to pay bribes to the secretary of the state corrections department James Crosby. He also paid bribes to Allen Wayne Clark who was a high ranking man in the prison system. The other man to make a confession is Edward Lee Dugger, a 64-year-old. The two men will face sentencing together. He was the owner of an insurance franchise under the Allstate brand in Gainesville, Florida and a personal friend of Crosby.

Dugger was introduced to the Police Benevolent Association by Crosby. It is a union that represents prison guards. He sold insurance to employees of the prison. It was around this time that Keefe was enlisted as the contractor who would provide vending machines to the prison. This made an opportunity for the two men to meet. They became friends and began to collude with each other.

In 2004, the two men created a company to provide new services to visitors at Florida prison facilities. They offered a kickback to Crosby and Clark for accepting them as contractors in this capacity. The amounts paid to Crosby and Clark were up to $14,000 a month. Jack Donnelly, the former Keefe Commissary president was another beneficiary of the corrupt scheme. He was supposed to receive more than $250,000 yearly from the it. The total annual profits the men expected to make together each year exceeded $1.5 million. Dugger and Deese did not know they were being recorded by authorities when they planned illegal activities together. More details can be found on

Federal prosecutors alerted the men that they had recorded evidence against them. This prompted them to confess their crimes. It took a very long time for the men to get caught and go to trial, but thankfully justice is finally being served to the masterminds behind this scheme. To learn more about the company, visit



IC Solutions: They Have No Integrity

There are certain values and certain beliefs that companies should be run on and quite frankly, most of them are pretty common sense. They don’t take a rocket scientist to figure them out. They are straight forward and by the book. They are treat people as you would like to be treated, be honest, and be respectful. However, IC Solutions is run on one thing and one thing only and that is getting as much money as humanely possible. At some point, you have to wonder when enough is enough. Haven’t they made enough? Is this extra money really going to make them that much happier?

In the process, they are truly doing serious damage to people’s lives. How can they do that and how can they be happy with themselves for doing so? Do they have any moral compass whatsoever? The answer is a resounding no. In all my years of researching on and looking up companies, I have never found one as bad as IC Solutions. There is literally nothing good written about them and why should there be? People have major problems with their fees, and they should have problems with their fees. Not only are these fees unnecessary, but they are also excessive and quite high.

Again, it is just another way to make money. In nine out of ten cases, fees can and should be waived. The object is to make the customer happy and resolve the fees. I would probably say with great confidence that IC does not need to charge fees yet they do it anyways because they know no one can stop them. When a company becomes power hungry and goes overboard, really, really bad things can happen, and this is a prime example of it, When will it finally end and people can get what is fair?