Global Tel-Link Controls Prison Communications

If you have ever been in the unfortunate situation of having to communicate with a loved one in prison, you may have been hit with sky-high charges on your phone bill. This is because the prison communications industry is dominated by a company that has been known for charging ridiculously high rates for their services. The name of the company is Global Tel-Link.
Despite the ACLU throwing its resources behind various class-action suits against this company, it continues on with its egregious practices of bilking prison inmates and their families for something as simple as a phone call. While the charges per minute remain extremely high for services provided by Global Tel-Link, it is also known for more underhanded ways of sucking money away from prisoners and their families. For example, this company charges inmates just to deposit money into their accounts to make phone calls to family members.

Various research studies by have shown that by preventing inmates from maintaining communications with their family members because they are too expensive, this company is increasing their chances of ending up right back in prison. This is because they are forced to forgo relationships with their family that would provide a stable support network to keep them out of prison in the future.

There has been increasing pressure on the FCC to step in and remove the kickbacks that the prisons are receiving in the form of commissions for rates charged by Global Tel-Link. Despite the mounting press against it, this company remains undeterred in its mission to squeeze out profits from the prison system. In an attempt to ice out all competition, this company often engages in smear campaigns against other communications companies. They have even been caught red-handed. Regardless of the consequences, this company shows little promise of changing its ways. Watch this YouTube campaign video against GTL for more info.


Keefe Group Saves You Money On Inmate Communications

Every inmate and their family is looking for a way to save money on their phone calls. With so many companies out there claiming to offer the best rates on inmate telephone calls, you will need to do your home work before deciding which company to choose.

Keefe Group is a leading provider of inmate communications service, and has been rendering excellent services for years. The company has a large number of customers across the country and is well known for outstanding service and affordable rates.

All of their customer service representatives are knowledgeable and dedicated to providing high quality service. Their data systems are fully supported by state of the art technology. The team at Keefe Group has vast inmate telephone service experience and other communications solutions. The expert customer support team will ensure that you are provided the guidance you need to get set up with their services.

With the wide variety of features and convenient communications systems offered by Keefe Group [see,], inmates and their family have access to unsurpassed inmate communication solutions.

If you have no idea what video visitation is, it is a communications system that allows families to visit with their incarcerated relative without traveling to prison or jail facility. With video visitation, you will be able to schedule a visit remotely with your loved one – from your home or any place you want. This system makes it convenient to stay in touch and it can save you time and money.

To learn more about Keefe Group and the various ways that you can save a lot of money and time with their services, check out their website. You will also find information on how to create a new account and how to fund your account. If you need assistance with anything, let them know and they will walk you through the process.  Check out for the Keefe vendor profile.


I Have Used Keefe Group To Call My Mother In Jail

I have used Keefe Group to call my mom in jail on multiple occasions because I had to move across the country for work. I know a lot of people would be wondering why I would move, but she told me to go. I moved, and then I found out that Keefe Group is a huge inmate services company. They actually handle food and communications for prisons, and I use their company called IC Solutions to make my calls.
There are a lot of people who use Keefe Group just like me, and they have all been placing phone calls to loved ones. That is how I heard about it, and it was recommended to me because it seemed to them to be the best place to go for help with the calls that I need to make. I believe in talking as much as possible to make sure that we both stay connected, and I wanted my mom to know that I had not forgotten about her.

It is very easy to use Keefe Group to make phone calls because they are a really good company for this. This have changed my life because it just seems so simple to use, and they have helped me learn how to get through quickly in my work as a lawyer. I convinced my law firm to get an account for the calls we have to make to jails. I have my own to call my mom, and I taught a lot of people in the office how to use Keefe Group calling services.

It is very easy for people like me to get the help that they need when they are looking for better prison calls. I have been able to make calls to her every week without fail. It is the easiest system to use in the world. Check out for more details on Keefe and their services.

This info can be sourced from


Securus Technologies Is Helping Out Communication

PRNewswire recently did an article about Securus Technologies. Securus Technology made a large of investment of $6 million for technology when it comes to the corrections industries and law enforcement. Securus Technologies is a leader when it comes to technology solutions for corrections facilities and they are also experts in monitoring. Over the past three years they have made investments that were over $600 million. Securus Technologies has mentioned that they had made investments in the areas of mobile device cracking, integrated voice response systems, general management systems, video visitation, GPS tracking, tablets, inmate education, inmate job searches, inmate religious education, and inmate email services.

Over the last five years, Securus Technologies had invested another $100 million to switch over their centralized program. They have been able to use over 950 products for more than 3000 different facilities. Securus Technologies is one of the largest platforms in the world when it comes to services for family, friends, inmates, and the employees in different correctional facilities. These are investments that have been made with a lot of forethought, and Securus Technologies has been able to offer these correctional facilities the safety and the security that they need when it comes to their inmates and their employees.

Securus Technologies has been able to use a lot of their money to help when it comes to funding bails bondsman’s and giving good quality phone calls and education to their inmates and their loved ones. Even though incarceration is something that is not good, Securus Technologies wants to make it less stressful. Securus Technologies has their headquarters in Dallas and they serve over 1,000,200 inmates all across America. Securus Technologies is a company that is dedicated to improving their products, and they are a leaders when it comes to civil and criminal justice technology solutions.

Growth and Innovation in the Inmate Communication Industry

In October 2015, the Federal Communication Commission enacted an order that was aimed at regulating the cost of calls from prisons. They eliminated the flat rate billing system and phone companies were asked to change to per-minute rates. With such changes in the inmate communications industry, companies in this industry have been forced to become innovative in offering their services so as to offer more value.
In July 2016, Securus Technologies one of the leading companies in this industry announced that they had deployed over 104,000 intelligent communications devices which do more than just offering outbound call services for inmates. The company has installed over 85,000 inmate telephones for basic communication and 104,000 intelligent inmate devices in the U.S and Mexico in 28 years. They foresee this number going to an excess of 150,000 by the end of 2016. The intelligent inmate devices are sophisticated tablets that allow video visitations kiosks, booking kiosks and proprietary S-phones. They provide the inmates with high school and university level education, handbooks, an efficient system for reporting grievances, access to law libraries and entertainment. Securus Technologies seeks to help in the rehabilitation of offenders by helping to ensure that they have an efficient communications system through which they can communicate with family and friends as well as access quality education and entertainment.
Another company, Legacy, has also announced the launch of a new, more inclusive communications device, the Bridge Communications Device. The device is a low-cost all-in-one device for communication. It is a wall mounted 10-inch touchscreen device and is designed with the harsh corrections environment in mind. The company says that the device signifies a major revolution, and it offers a secure communication device capable of calling, video messages, video visitation, E-mail and voicemail. Inmates can also use it to access law library, and it further offers an automated inmate information system. These developments signify growth and innovation in this industry.

Price Gouging Within Prisons

Recently in news, a subject that has been brought to the public is the subject of the communication that takes place between prisons and the outside world. The communication industry is profiting highly with contracts to offer innovative services and technology to prisons all across the world. One example in particular of a rising business is Securus Technologies which is a business that provides communication between loved ones and over 1.2 inmates across North America. Though the act of being put into prison is considered to be a final solution, it is often wondered what occurs inside the prison. Though the inmates are punished, it is not fair to punish the loved ones who remain outside of the prison walls. With this in mind, many privately owned communication companies have been monopolizing the communication industries and have been creating price gouges that have made communication expenses one of the most expensive bills to pay for loved ones.

An example of price gouging can be demonstrated with a certain case in Pennsylvania. A wife of an inmate has been complaining about the high expenses that she must make in order to keep in contact with her husband. Though her husband was convicted and found guilty for stealing, the wife states that she often feels as though she is the one being punished. On average, the wife has stated that she spends around $60 per week for an hour long phone call with her husband. The total amount that she has spent on communication alone has been $3,000. though the Federal Communications Commission has been setting limits on the prices, these new limits must also be applied to newer technological ways to communicate. With video chat and email also available, this commission must also apply this law to more advanced forms of communication.

Leading Telecommunications Company Global Tel Link

Global Tel Link is a leading telecommunications company that specializes in inmate communications. This company offers inmates the ability to make calls and receive calls in correctional facilities at a very affordable rate. It also allows them to use other services such as free chat and call control. With the services offered by Global Tel Link, correctional facilities as explained on PR Newswire, will have a way to keep their costs down and therefore have more money to fund other operations. As well as helping correctional facilities keep costs down, Global Tel Link offers the inmates with a very convenient and efficient way to stay in contact with their family and friends.
According to the review made by, one of the things that make Global Tel Link a leader in telecommunications is its services. Global Tel Link offers a number of services such as making calls, receiving calls, free chat and also prepaid phone service. The company makes it easy to make calls as an inmate will just need to access the phones of the correctional facility and dial the number. They will also have the ability to receive a call at a scheduled time as well. Along with making and receiving calls, inmates can get free chat in which they can converse with someone free of charge. Lastly they can prepay for phone use so that they can more efficiently budget their phone use when staying at a correctional facility.

With Global Tel Link, both inmates and correctional facilities can save money. Since inmates may have little to no money to use for communications, Global Tel Link gives them a valuable resource that allows them to keep in touch with people they know and need to contact. As well as helping inmates, Global Tel Link offers low rates for correctional facilities so that they can save money and get critical accommodations without having to use up too many financial resources. For more info, visit

The Need for Reforms in Provision of Services to Inmates in the United States

The Keefe Group has been an active player in the correctional sector for many years providing different services to inmates all over the United States. The affiliates of Keefe Group have served the correctional facilities across several areas in many states. The affiliates offer a full range of services ranging from the provision of telecommunications and software solutions to prisons, clothing, electronics and personal care products.
Since the services provided by many companies in correction facilities are meant to ensure that the inmates are comfortable, it is imperative that stakeholders put their heads together to make sure that this goal is achieved. Owing to this need and placing the needs of the inmates ahead of profit making by companies, the stakeholders have advocated for reforms in the manner things are done. This includes ensuring that the food items the inmates get are of good quality, and there is transparency in how the products reach the prisoners. See for more info on Keefe and the services they offer.

Primarily, the stakeholders are coming together to advocate strongly for the abolition of no bidding process for services in correction facilities. Keefe Group is one of the companies that have enjoyed the monopoly in providing some services to prisons. The introduction of bidding of contracts to correctional facilities will ensure that the inmates receive high-quality services at a fair cost the process minimizes exploitation of the prisoners. It has also been noted that giving particular contracts to specific companies in the sector encourages corruption between the prison honchos and the executives of the companies that get the contracts. This is after corruption allegations were leveled against a high-ranking corrections official who was indicted and faces possible prosecution. Therefore, bidding will ensure that there is accountability and efficient service delivery in prisons across the United States of America. Check out Prisoncensorship‘s take on Keefe Group here.

This information can also be sourced from


FCC Will Now Allow Jails to Charge Inmates More For Phone Calls

The Federal Communications Commission is attempting to limit the prices that inmates and their families have to pay for phone calls. This is not the first time the organization has tried to cap prisoner call prices. The FCC is now proposing a higher, new set of price caps in response to a recent court loss.

In March of 2016, federal appeals court rules that the new call rate cap of 11 to 22 cents per minute for interstate and intrastate calls stay in place. The rate will remain in place while prison phone companies present appeals. FCC Chairman Tom Wheeler and Commissioner Mignon Clyburn also propose that the new price caps of 13 to 31 cents per minute, in order to satisfy the courts and prison phone companies.

Inmate communications companies like Global Tel*Link and Securus Technologies have argued that the FCC’s limits were less than what companies are obligated to pay in commissions to jails and prisons. The new proposal from Wheeler and Clyburn still wouldn’t put a ban on commissions or limit what prisons are allowed to charge companies for access. However, they do state that the caps of 13 to 31 cents per minute will account for the costs that jails and prisons incur in providing inmate call services.

The FCC is schedule to vote on the proposal on August 4.

When a Loved One is Imprisoned, Family and Friends Pay Too

Global Tel-Link is under scrutiny for the high cost of calls between incarcerated people and the people who telephone them. In March 2014, as reported on, Anthony Kofalt of Franklin, PA was arrested for taking 21 cartons of Crest Whitestrips from a Walmart without paying for them. Since that time, Kofalt’s wife, Heather, has spent more than $3,000 or about $60 weekly just to talk with her husband by telephone to the prisons where he was held. A year later, Mrs. Kofalt had to pay almost $13 for 15 minutes of chat time. Outside of prison, her husband might spend only $2 to get the same service. Heather Kofalt doesn’t drive and currently lives with their college age son, girlfriend, and their two young children. Phone rates used to the same inside the prison as outside of the prison until the 1990s when the prisons signed up with phone companies, such as Global Tel-Link that subscribed only to prisons.

By 2015, The Federal Trade Commission decided to have new regulations set in place for companies that subscribe to prison telephone service between inmates and their family, lawyers, and friends. Brian Oliver who is Global Tel-Link CEO thinks that while this might lower the rates per minute,used, the new regulations and the cap on how much to charge the phone calls might hurt the prisoners. The prisoners could end up with very poor phone service or no phone service at all. Oliver claims that he is in favor of reasonable fees and low rates.

According to PrisonTalk foums, Global Tel-Link serves 50 percent of the prisoners throughout the United States. This includes 33 correctional facilities that include the District of Columbia and Puerto Rico. Headquartered in Reston, VA, it has 10 regional offices throughout the entire United States. Global Tel-Link has been in business since the early 1990s. For more info on GTL, visit their Youtube channel and their website.